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12 Mar
Social Media Tool to Keep an Eye on: TweetAngel

Posted by Maribel Guiste On March - 12 - 2012

Too busy to watch what people are saying about you on Twitter? TweetAngel may have a solution.

As much as social media can boost the visibility of a business, it also opens a bit of a pandoras box. Once you invite customers to tweet about your business, you have to prepare yourself for the possibility that not all comments and sentiment will be glowing recommendations about your customer service and wonderful products. In fact, people are much more likely to complain about a business than give it the thumbs up. TweetAngel has come up with a possibility for small businesses that may help with this problem.

With new reputation-centric start-ups like this starting to sprout up on the scene, it really shows just how important an online reputation is – and how confusing it can be to manage it alone. Every negative online sentiment is an opportunity to save a customer.

Do you know what to do when:

  • Someone says something about you negatively?
  • Someone says something amazing about you?
  • No one is talking about you at all?
Taking Charge of Your Online Reputation

One other note: A “Vanity Search” (searching for yourself online), is definitely not a bad thing. It’s important to know how you’re appearing to others online – good or bad. And how you deal with it can make all the difference. In the online reputation world, ignorance is definitely NOT bliss.

Looking to add online reputation services to your  digital marketing plan? Contact a WSI Consultant today and make sure you’re in good standing with the online community. 

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About the author: Maribel Guiste
Maribel Guiste, a Certified Franchise Executive (CFE) leads WSI Franchise Operations in her role as Vice President and is WSI’s liaison to the more


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